Payment Policy

At Virelle Shop, we aim to provide a secure, simple, and convenient payment experience. This Payment Policy explains the payment methods, processing, and security procedures applicable to purchases made through our online store.

Secure Checkout

All orders are placed through our secure Shopify-powered checkout. We use trusted payment processing services to help protect customer payment information during transactions.

Accepted Payment Methods

Virelle Shop accepts payment methods made available through Shopify Payments at checkout. Available options may include:

  • Visa

  • Mastercard

  • American Express

  • Other supported card or digital payment options displayed at checkout.

Available payment methods may vary depending on your location and checkout eligibility.

Currency Information

All product prices and checkout totals are displayed in the currency configured for our store. For customers shopping in the United Kingdom, prices may be displayed in GBP (£), where supported by our store settings.

Please review the currency and final order total before completing your purchase.

Order & Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing your order details.

A separate payment confirmation may also be provided by your payment provider. Orders are processed after successful payment authorization.

Troubleshooting Payment Issues

If you experience difficulties completing your payment, please:

  • Check that your payment details are correct.

  • Ensure sufficient funds or available credit.

  • Confirm that your payment method supports online transactions.

  • Contact your bank or payment provider if the transaction is declined.

If the issue continues, please contact our customer support team.

Transaction Security

We take payment security seriously. Transactions are processed through Shopify's secure checkout and supported payment processing services. We do not request sensitive payment information through email or social media.

Failed Transactions

If a payment fails or is declined, your order may not be successfully placed. Please check with your payment provider before attempting another transaction to avoid duplicate payment attempts.

If you notice an unexpected charge, contact your payment provider and our support team for assistance.

Fraud Prevention

To help protect customers and our store, we may review transactions for unusual or potentially unauthorized activity. Orders may be delayed, declined, or cancelled when a transaction requires additional verification or raises security concerns.

Taxes & Fees

Applicable taxes and any additional charges will be calculated and displayed during checkout, where required.

Your final order total will be shown before you complete your purchase. Any applicable charges imposed by your bank or payment provider are the customer's responsibility.

Chargebacks & Disputes

If you have a concern about a payment, order, or transaction, we encourage you to contact Virelle Shop first so we can review the issue and assist you.

For unauthorized transactions or unresolved payment concerns, you may also contact your bank or payment provider to follow their dispute procedures.

Subscriptions & Recurring Payments

Virelle Shop does not currently offer subscription services or recurring payment plans. All purchases are processed as individual transactions, and customers are charged for their orders at checkout.

Policy Updates

Virelle Shop reserves the right to update or modify this Payment Policy at any time. Changes will become effective once published on our website. Customers are encouraged to review this page periodically.

Thank you for shopping with Virelle Shop.

Virelle Shop — Smart Choices. Everyday Convenience.