Shipping policy
Shipping Policy
Last Updated: October 17, 2026
At Virelleshop, we are committed to delivering your orders safely and on time. Please read our shipping policy below for details about order processing, delivery times, and shipping charges.
1. Order Processing Time
Orders are usually processed within 1–3 business days after they are placed. Orders are not processed on Sundays or public holidays.
2. Shipping & Delivery Time
Estimated delivery times depend on your location:
- Within Pakistan: 3–7 business days.
- International Orders: 7–15 business days, where international shipping is available.
Please note that delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Free shipping may be available on selected orders or promotions.
4. Order Tracking
Once your order has been shipped, we may provide a tracking number or tracking link so you can follow your shipment.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
6. Delayed or Missing Orders
If your order has not arrived within the estimated delivery time, please contact our customer support team. We will do our best to help you locate your shipment.
7. Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged package and product so we can review the issue.
8. Contact Us
If you have any questions about our shipping policy or your order, please contact us:
Store Name: Virelleshop
Email: [Your Customer Support Email]
Phone/WhatsApp: [Your Contact Number]
Thank you for shopping with us!